Different funds have different responsible parties

Businesses may request cancellation of renewal through support under their accepted billing cycle. Uninstalling or stopping use does not cancel renewal automatically. A money-back guarantee covers the first 60 days from the start of your trial, including the first 3 free days. If Nuqtaty does not suit your business, contact support within that period for a full refund of platform subscription fees paid during it. The guarantee request must be submitted within the first 60 days. After that period, refunds are assessed against the accepted offer, service supplied and reason for the request. You can export your programme data as CSV before closing the account. Mandatory Saudi consumer rights remain unaffected.

There are no In‑App Purchases in the current release. If they are introduced, digital purchases will use Apple In‑App Purchase and refund requests will follow Apple's process without waiving non-excludable legal rights.

The merchant that received the customer's payment owes the goods, service or applicable refund. Nuqtaty provides the technical ledger and does not become the holder of those funds merely because the balance is shown on a Wallet pass.

Free promotional progress has no cash value unless the merchant's displayed offer states otherwise or mandatory law requires a remedy.

Email the account or invoice reference and the reason for the request to info@nuqtaty.com. Never send a password or full payment-card details.